Check Your GP6500 and Get the Correct Recall Repair

Do not fill an unused Generac GP6500 with gasoline to test it. Copy the complete model and serial number from its label, enter both in Generac’s official GP Carburetor recall checker, and follow the result for that unit. GP6500 models G0076802 and G0076722 are named in the 2026 recall, but only within limited, unpublished serial-number ranges. If an affected generator has never been fueled, has leaked, or has an uncertain fueling history, keep it off and arrange the free dealer repair before adding gasoline or using it.

The recall covers approximately 149,400 generators in the United States. Generac had received 114 reports of fuel leakage, with no injuries reported when the notice was issued. The generators were sold from May 2025 through February 2026 at Home Depot and Lowe’s, but purchase date and retailer cannot establish whether an individual unit is affected.

Select what you know about your generator; the tool shows the next safe step and the limits of the available data.

If the checker does not work, rejects the serial number, or gives unclear instructions, call Generac at 800-396-9951, Monday through Friday, 8 a.m. to 5 p.m. Central Time. The official CPSC recall notice identifies the hazard as fuel leaking from the carburetor during initial gasoline filling, creating fire and burn risks that could cause serious injury or death.

The Published Model Numbers Do Not Confirm Eligibility

Three identifiers appear in discussions of this recall, but they are not interchangeable:

The official evidence does not publish the affected GP6500 serial-number ranges. There is therefore no supported range table that owners can use for a manual lookup. Even a generator marked GP6500 with model number G0076802 or G0076722 must go through Generac’s model-and-serial-number process.

Generac’s Product Notifications and Recalls index lists this notice as “Portable Generators Fuel Leak.” It is separate from the older handle-spacer recall. Screenshots, marketplace listings, retailer descriptions and serial-number tables for that older notice cannot determine eligibility for the carburetor recall.

Find the Complete Identification Label

The CPSC notice says the model and serial number are printed on a label attached to the side of the generator. If the label is not immediately visible, inspect the bottom frame crossbar, inside or near the front control panel, the rear metal panel and other visible frame surfaces. The original box may also carry the information.

Generac says the identification may be on a sticker or metal plate. Its portable-generator identification guide says newer portable-generator serial numbers commonly begin with 300, but that prefix does not show that a generator is recalled.

Photograph the entire label before transcribing it. Capture every line clearly enough to distinguish similar letters and numerals. Record the product designation, complete model number, complete serial number, country and purchase date if known.

Do not infer missing characters from another GP6500, an online photograph or a retailer listing. If the label is missing or unreadable, inspect the original packaging and contact Generac. The available official guidance provides no other definitive way to recover or verify a missing serial number.

Run the Official Check Without Fueling the Generator

Use the recall-specific GP Carburetor page rather than an unofficial serial-number list. The safe sequence is:

1. Keep the generator off and do not add gasoline merely to test it.
2. Copy the complete model and serial number from the identification label.
3. Enter every field requested by the official checker.
4. Read the complete result and all accompanying instructions.
5. Save a screenshot or written record of the displayed status.
6. Complete the requested submission steps if the unit is eligible.

Generac’s separate recall-submission interface documents a general lookup using a serial number and ZIP code. The recall-specific and general interfaces may not use identical fields, so follow the route currently presented for the GP Carburetor recall.

A purchase during the May 2025–February 2026 sales period is useful context, not proof. The same is true of a Home Depot or Lowe’s receipt, a serial number beginning with 300, another GP6500 owner’s result or a seller’s statement that a used generator was checked.

Interpret Each Checker Status Narrowly

Generac’s documented recall interface can return several messages. Each applies only to the information submitted and should not be expanded into a conclusion the message does not state.

Do not guess at formatting changes when a serial number is rejected. Deleting a character, adding punctuation or substituting a similar-looking character can produce a result for information that is not actually on the generator.

The fulfillment process may request an active phone number, active email address, physical shipping address, purchase information and proof of purchase. Generac’s documented form says P.O. boxes are not accepted, proof of purchase may be required and a claim ID may be provided for status tracking. “May be required” does not establish that every owner must supply a receipt.

The available evidence does not resolve documentation requirements for secondhand owners. A secondhand buyer should run a new check and ask Generac what is required rather than relying on a seller’s statement or treating “already redeemed” as proof of completed work.

Fueling History Changes the Immediate Instruction

The recall concerns affected generators that can leak from the carburetor when first filled with gasoline. Do not add fuel, start the engine or try to induce a leak to investigate eligibility.

An Unfueled Generator Should Remain Unfueled

If Generac confirms that the generator is included and it has never been fueled, stop using it and arrange the free dealer repair. Do not fill it to see whether the fuel gauge moves or whether the carburetor leaks.

Use the same conservative approach when fueling history is unknown. The recall evidence does not support creating a test to resolve that uncertainty.

A Generator That Leaked Needs Case-Specific Handling

If an included generator leaked after fueling, stop using it and arrange the free dealer repair. Ask Generac or the dealer how to handle the generator in its current condition.

The recall materials do not establish procedures for carburetor work, draining gasoline, cleaning a spill, transporting a leaking generator or disposing of fuel. Do not improvise those steps from generic online instructions.

Prior Fueling Without Leakage Has Conditional Guidance

The notice says a generator previously filled with enough gasoline to move the fuel gauge off E, or previously used without gasoline leakage, may continue to be used. That is conditional recall language, not blanket clearance for every GP6500.

If you do not know whether the gauge moved off E, whether the generator was previously used or whether leakage occurred, do not guess. Follow the current unit-specific instructions from Generac or call the recall number.

The Free Remedy Is a Dealer Repair

The supported remedy for a qualifying generator is a free dealer repair. Save the label photograph, checker result, emails, submission confirmation and claim ID. Those records are especially useful if the generator was purchased secondhand or the checker reports an earlier redemption.

The available recall information does not promise pickup, fuel removal, transportation reimbursement, a loaner generator, replacement equipment or a specific repair-completion time. It also does not identify which dealer an individual owner will use. Ask Generac or the assigned dealer for case-specific transportation and handling instructions, particularly if the generator contains fuel or has leaked.

While the generator is unavailable, do not substitute indoor generator operation or unsafe placement for the lost backup capacity. Reduce the planned outage load, arrange access to another safely operated power source, or prepare non-generator alternatives for refrigeration, medical-device charging and temperature control. The supplied recall evidence does not provide verified GP6500 runtime-per-tank figures, so an exact replacement-fuel calculation cannot be supported here.

The Fuel-Leak and Handle Recalls Require Separate Checks

A GP6500 may need review under both the 2026 carburetor notice and the older handle recall. The hazards and remedies are different.

The handle-recall contact operates Monday through Friday from 8 a.m. to 5 p.m. Central Time. Do not use it in place of the fuel-leak contact. A handle spacer does not repair a carburetor, and a carburetor repair does not establish that the handle remedy was completed.

A Recall Result Does Not Replace Generator Safety

A “not impacted” result addresses this recall only. It does not make operation inside a home, garage, shed or near building openings safe.

CPSC advises operating a portable generator outdoors and at least 20 feet from homes and other buildings, with exhaust directed away from doors, windows, vents and other openings. See safe generator placement. Carbon monoxide is colorless and odorless and can kill within minutes.

CPSC also recommends regularly testing carbon-monoxide and smoke alarms and choosing generators with carbon-monoxide shutoff technology, citing PGMA G300-2023 and UL 2201-2023 in its portable-generator safety warning. A shutoff feature does not change recall eligibility; the exact model-and-serial-number check does.